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Guidelines

Every member of the Asia Digital Marketing Association (ADMA) signs off on the Industry Principles and Guidelines, and agrees to make every effort to uphold these standards and practices in order to protect the rights and privileges of individuals and to help the digital marketing industry grow across the region.

1) Responsible marketing
ADMA believes that all activities conducted by its members must protect the individual’s right to control the type and content of information they receive in order to ensure that digital marketing is appealing and effective. Campaigns and communications should be permission-based or allow the user to opt-out of any list or campaign at any time.

2) Transparent and effective protection
ADMA believes in implementing effective consumer protection that is not less than the level of protection afforded in other forms of commerce.

3) Privacy
ADMA members respect the privacy of every individual and will not release the identity or details of any online user or database listing to a third party without that person’s agreement in advance unless such release is required by law.

4) Respect for intellectual property
ADMA members will obey local, regional and international copyright law as applicable, and use best judgement to respect the intellectual property rights of companies and individuals.

5) Education
The digital marketing industry in Asia currently does not have a high profile and is occasionally misunderstood. ADMA will help educate governments, enterprises, advertisers, and individuals on: what digital marketing is, how it works, and the scope of its potential. Opportunities include sourcing the relevant information on ADMA’s own website www.asiadma.com, events, conferences, best practice case studies and public seminars.

6) Measurement and accountability
ADMA will strive to establish business terms, contracts and measurement criteria so that both companies and providers of Internet and database services can fairly and clearly conduct business with some common reference points for value.

7) Standards
ADMA will serve as an informal clearing-house for technical specifications, sizes and formats to simultaneously maximize the creativity and effectiveness of the medium, as well as the value for money but avoiding a proliferation of incompatible formats.

8) Advocacy
The ADMA will vigorously protect the interests of both industry members and the public when issues arise or third parties attempt to force certain unreasonable behaviors or practices.

9) Arbitration
ADMA has the objectivity to serve as an arbitrator to industry disputes, and provides a platform for the debate of issues.

10) Self regulation
ADMA seeks to set fair and reasonable standards for the industry in advance of and often instead of waiting for regional or local legislation.

To help members meet their responsibilities regarding the use of the Internet we have adopted the latest international Organisation for Economic Cooperation and Development (OECD) guidelines for Consumer Protection in E-commerce. By meeting this standard members are assured that they are following world best practice in their use of online media.



 

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